About
Commerce moved to the DMs. We built the agent for it.
Kroma is an AI agent that answers, sells, and books for service businesses — right inside the chats their customers already live in.
Why we exist
A restaurant, a boutique, a clinic — all running on replies.
Walk through any market in Cairo, Riyadh, or Dubai and the real storefront is a phone. Orders, questions, bookings, complaints — it all happens in WhatsApp and Instagram, one message at a time, often after midnight.
The businesses that win are the ones that answer fastest. But no owner can reply to every DM, on every channel, all day and all night. So sales slip away in unread inboxes.
Kroma closes that gap. It picks up every message instantly, in your voice — recommending products, taking full orders, checking stock, booking appointments, and knowing exactly when to bring in a human.
24/7
Always answering
4
Channels, one agent
9
Skills, à la carte
0
Websites required
What we believe
Principles we don’t bend.
The chat is the storefront
In MENA, people browse, ask, negotiate, and buy without ever leaving a DM. We build for that reality first — not as an afterthought to a checkout page.
In your voice, not a robot’s
Your agent speaks with your tone, your policies, and your prices. Customers get help that sounds like your team, because effectively it is.
Security over shortcuts
Every business is walled off from every other at the database level. We never trade safety for speed — it’s the one thing we won’t compromise.
Honest by design
The agent only does what you’ve turned on, quotes only real prices and live stock, and hands off to a human the moment it should. No made-up answers.
Join us
Let your DMs run themselves.
Set up your agent in an afternoon and see what a business that never misses a message feels like.